General Session Speaker

Kelly MacPherson

Chief Technology and Supply Chain Officer
View Sessions

Union Square Hospitality Group

She has transformed USHG’s approach to the guest and employee experience by reimagining how restaurants embrace digital trends, innovations, and design. She emphasizes technology’s significance as cross-functional and foundational to enterprise growth. Focused on data-driven decision-making, she has built an analytics practice to explore new ways data can enhance and optimize restaurant operations. Kelly shepherded the organization into a new era of supply chain management, equipping USHG’s culinary talent with cutting-edge tools and ingredient, supplier, and inventory insights. Kelly also oversees the design, construction, and facilities functions, elevating standards for operational efficiency and fostering strategic partnerships to create industry-leading spaces.

Kelly has an extensive background, with 20 years of experience leading and advising technology teams at companies such as Abercrombie and Fitch and Hard Rock Cafe International. Most recently, she served as the Chief Information Officer for Restaurant Brands International. Kelly holds a BA in Finance and Business from the University of St. Thomas in St. Paul, Minnesota.

Top 500Global Chains