Monday, 06 November 7:00am – 10:00am

Offsite Special Events Information

Location: Pre-Foyer
Monday, 06 November 7:15am – 8:15am


Location: Mandarin Oriental Ballroom, Salon 1
Monday, 06 November 8:15am – 9:25am

General Session - Global Insights That Drive Growth

Location: Mandarin Oriental Ballroom, Salons 2 & 3
The Modern Global Consumer- Navigating Spending Behaviors and Economic Growth Challenges Post-Pandemic

The pandemic reshaped the world’s spending habits and has had a profound impact on restaurants. As we emerge from the challenges of the past, understanding the evolving dynamics of consumer spending is essential. Carlos Herrera, Chief Economist from Coca-Cola North America, and Shari Bower an Executive from the US Federal Reserve will discuss how new consumption patterns, economic policy, and the outlook of labor will influence both spending decisions and the economic landscape as we forge ahead. This session will delve into the potential challenges for continued economic growth, and implications it may have on the foodservice industry.


Chief Economist
Coca-Cola North America

Regional Executive
U.S. Federal Reserve

Presented By:
Coca-Cola Company, The
Beyond ChatGPT- AI Technologies Worth the Hype

Multi-unit restaurants are constantly facing unique challenges such as speed of service, customer experience, order accuracy, operational efficiency, and labor retention.  Fortunately, artificial intelligence (AI) is helping to unlock enormous value for operators eager to address their business complexities and support innovations.  But knowing where to start can be half the battle, so we’ve brought together specialists from NVIDIA, HPE, RadiusAI, and two top operator leaders to talk about real-life AI applications and the transformative potential these technologies have in reshaping the future of restaurants!


Director, Enterprise Sales Retail, CPG & QSR

Head of Global Growth and Strategy


Chief Information Officer
Jersey Mike’s

Chief Innovation Officer
Yum! Brands

Distinguished Technologist

Presented By:
Monday, 06 November 9:30am – 10:00am

Networking Break

Presented By:
Lamb Weston Sales, Inc.
Monday, 06 November 10:00am – 10:45am

General Session - Setting the Tone to Work Toward a Unified Goal

Location: Mandarin Oriental Ballroom, Salons 2 & 3
The Power of Collaboration - An Experience Presented by Clint Pulver

The restaurant industry beats to the same drum- we care about food, people, hospitality, and experiences. Our world has evolved rapidly over the past few years and will continue to shift in new ways. Leaders in the foodservice space, how can we band together to help to tackle challenges more efficiently as they come our way? In this unique session, get ready to collaborate and listen as Musician Clint Pulver guides us through an engaging and energizing experience to arm leaders with better insights on how to inspire themselves and the people they lead.


President and Founder
The Center for Retention

C-Suite Collaborative - Group Leader Introductions & Overview

The C-Suite Collaborative is a pivotal meeting of the minds and important industry task force to help drive key insights. During this mini session, you will meet your C-Suite Collaborative Group Leaders and learn more about the dynamic round-table discussion details ahead.

Monday, 06 November 10:45am – 12:15pm

C-Suite Collaborative- Discussion Groups

Group Leaders will guide dynamic small group discussions around a specific topic; working alongside global restaurant leaders you will have the opportunity to address real-time issues, tackle international industry challenges, identify and strategize possible solutions.  Please Note: All groups will be assigned prior to breakout session via email.  

Monday, 06 November 12:15pm – 1:15pm

All Attendee Lunch

Location: Mandarin Oriental Ballroom, Salon 1
Monday, 06 November 1:15pm – 5:45pm

Special Events

Location: Pre-Foyer

Every activity within the GRLC agenda is an opportunity to expand your professional network. Whichever you choose, you'll be surrounded by the restaurant industry's best and brightest. Don't miss this opportunity to meet new friends, chat with old ones and, most importantly, have fun. 


There is no pre-registration for Special Events. When you pick up your badge on Sunday November 5, you will be able to select your activity. Each activity has a set amount of spots, so be sure to arrive as early as you can to guarantee your selection.

Private Catamaran Cruise

Take advantage of one of Florida’s finest highlights upon our comfortable catamaran. Guests will enjoy relaxing as they sit back while we set sail on the Atlantic Ocean. This cruise allows for spectacular intracoastal views and is perfect for lounging and entertaining. Relax and enjoy the tropical beauty of the South Florida water.

Wynwood Art & Brewery Experience

This tour will show guests the massive and enchanting murals inside the Wynwood Walls. The local artist guide will share stories behind the creation of Wynwood, its history, and the people who helped create one of the largest, open-air street-art installations in the world. Guest will visit a local brewery where they will enjoy beer tasting. At the brewery each guest will receive canvas and paint markers, direction by local artists on how to create a masterpiece.

Presented By:
Avery Dennison
Little Havana Culinary Tour

Experience some of the best Cuban bites in Miami! Meet the lively and family-friendly community with a guided, edible and cultural journey through one of Miami’s oldest neighborhoods. Meet local artists, watch cigar rollers, and take a peek at Domino Park – all while exploring the Cuban culture nestled within Miami’s, big city glam.


Sample Tastings: Beef Empanada, Cuba’s famous cocktail, Guava Pastelito, Authentic Cubano, Guarapo Juice, Azucar ice cream for seasonal South Florida flavors

South Beach Bike Tour

Guests will experience a completely distinctive view of marvelous South Beach. They will ride along the winding paths of South Pointe Park, taking an intimate look at the colorful reef creatures along the shore, land animals and restored native plant life. Then, its cruising along Ocean Drive, Lincoln Road and Española Way; viewing exceptional examples of Art Deco, Miami Moderne and Mediterranean Revival architecture. To finish, the group will bike the charming streets and beachside paths, discovering the upbeat history of the district.

Key Biscayne Kayak

Explore Florida’s historic Virginia Key and its beauties—both under and over its blue waters. Start your adventure in the secluded mangrove-lined lagoon, home to manatees and a variety of tropical waterbirds. Slowly paddle along watching for green iguanas and the abundant wildlife hidden within the dense mangrove roots. Take in views of Fisher Island—home to the rich and famous—and, just beyond the island, the lively and colorful South Beach skyline. 

Monday, 06 November 6:30pm – 9:30pm

Dinner On Your Own